Terms and Conditions

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Effective Date: 3/1/2026 Last Updated: 7/23/2026

These Terms and Conditions ("Terms") govern your use of letterstothrive.com (the "Site"), operated by Sego Lily Services LLC, doing business as Letters to Thrive, Sego Lily Health Coaching and Sego Lily Books ("we," "us," "our"). By accessing or using the Site, subscribing to our newsletter, or scheduling a coaching discovery call, you agree to these Terms. If you do not agree, please do not use the Site.

The Site offers:

• A paid annual print subscription newsletter ("Letters to Thrive")
• Information about one-on-one health and wellness coaching services, including scheduling links for discovery calls
• Educational health and wellness resources, including links to third-parties and research and articles
• Information about, and a link to purchase, our published activity book via Amazon.com
• A contact page for general inquiries

Rebecca (Becky) Graf is a health and wellness coach. Content on this Site — including the newsletter, blog content, linked research, and coaching services — is for general informational and educational purposes only and is not medical advice, diagnosis, or treatment.

Nothing on this Site is intended to replace the advice of a licensed physician, mental health provider, dietitian, or other qualified healthcare professional.

Always consult your own healthcare provider before making changes to your diet, exercise, medication, or health routine, or before acting on any information found on this Site.

Health and wellness coaching is not a substitute for medical or mental health treatment. We do not diagnose, treat, or cure any disease or condition.

If you are experiencing a medical emergency, call 911 or your local emergency number immediately.

Subscriptions are billed annually at the rate displayed at checkout.

Subscriptions do not auto-renew. Your subscription will expire at the end of the paid 12-month term unless you actively choose to resubscribe. We will email you approximately 30 days before your subscription expires to remind you to repurchase if you choose.

Refund/Cancellation policy — Subscriptions are non-refundable. If you are unsatisfied please let us know how we can improve the experience. You may gift the remaining issues to another person by emailing orders@letterstothrive.com.

We reserve the right to change subscription pricing for future terms; changes will not affect a subscription term already paid for.

Physical newsletters are mailed to the address provided at signup. We are not responsible for delivery delays or losses caused by the postal service.

Scheduling a discovery call does not create a coaching relationship or any obligation to purchase services.

Coaching engagements are governed by a separate coaching agreement provided at the time of enrollment, which will include scope of services, cancellation policy, confidentiality terms, and payment terms.

Coaching outcomes are not guaranteed. Individual results vary based on many factors outside our control.

The Site contains links to third-party websites, including research sources (e.g., PubMed) and Amazon.com. These links are provided for convenience and informational purposes only.

We do not control and are not responsible for the content, accuracy, or privacy practices of third-party sites.

Linking to a resource does not constitute an endorsement of that source's views in full.

Purchases made through Amazon links are subject to Amazon's own terms, conditions, and policies.

All content on this Site — including newsletter content, articles, graphics, and the Letters to Thrive name and branding — is the property of Sego Lily Services LLC unless otherwise noted, and may not be reproduced, distributed, or used commercially without written permission.

The activity book Clear Your Head and Go To Bed is a separately copyrighted, self-published work available for purchase through Amazon and is not licensed for reproduction through this Site.

You agree not to use the Site to:

• Violate any applicable law
• Attempt to gain unauthorized access to Site systems or data
• Misrepresent your identity when subscribing, scheduling, or contacting us

The Site and its content are provided "as is" without warranties of any kind, express or implied, including warranties of accuracy, completeness, or fitness for a particular purpose.

To the fullest extent permitted by law, Sego Lily Services LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Site, reliance on its content, or participation in coaching services, including but not limited to health outcomes.

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

Questions about these Terms can be directed to us via the Contact page